SimUText Support


Important note for Students using Mac OS X 10.9 ('Mavericks')

[Aug. 27, 2014] The security settings for the latest version of the Mac operating system have revealed an issue with SimUText that requires a short (and easy) workaround.

If you encounter a message stating "SimUText" is damaged and can't be opened" when you try to launch the program, take the following steps instead of trying to download it again:

  1. In the message dialog box, click Cancel.
  2. In the Finder, click the Apple menu at the top of the screen and then choose System Preferences.
  3. Choose the Security and Privacy icon and look for a list of three options under the heading "Allow apps downloaded from:" (The default setting is the second option.)
  4. Click the padlock icon at the bottom left of the Preferences panel to allow changes.
  5. Enter your Mac username and password.
  6. Select the option to Allow apps downloaded from: Anywhere.
  7. Click the 'Allow from Anywhere' option in the confirmation dialog.
  8. Next, go to your Applications folder and open the SimUText folder.
  9. Click the SimUText icon to launch the app again. You should now see a dialog that reads "SimUText is an application downloaded from the internet."
  10. Click Open to allow SimUText to run.

It is now okay to return to the System Preferences panel and change the security setting modified in step 6 back to the default value, which is "Mac App Store and identified developers".


Video Tutorials

Select a tutorial to view: [applies to module type]

Support via the Knowledge Base

Please visit our Knowledge Base for answers to common questions about downloading, installing, and working with the SimUText application:

Request Support for SimUText

If you cannot find the answer to your question in the knowledge base, you can also submit a technical support request for SimUText.

Useful Links